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E-on Software’s website victim of an external cyber-attack

E-on Software’s website victim of an external cyber-attack

by Paul Roberts
January 27, 2018
Reading Time: 1 min read
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After several weeks of its websites being offline, E-on software has released information about the cause. According to an official statement, in late November 2017 E-on became aware of an external-cyber attack,  leading to the e-commerce site and the Cornucopia3d store being taken offline on December 2019.

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It was discovered that hackers may have had access to the servers from as far back as June 2013. The information contained on the servers, and that therefore could have been accessed, includes “names, addresses, email addresses, phone numbers, order and transaction information, membership information, subscription and maintenance plan information, public forum posts, technical support requests, software license information, and activation information”. According to the statement more sensitive information has not been compromised: “based on what we know now, there is no evidence that login passwords and sensitive financial information including banking information and credit or debit card information were compromised as this data was protected by encryption and hashing”.

E-on is creating a new secure e-commerce web site and Cornucopia3D store from the ground up.  In the meantime a temporary website is in place “to handle all requests for software activation, software downloads, purchases, technical support, and other requests.” At the moment these requests will be processed manually “as  quickly as possible, and in most cases, within 24 to 48 hours upon receipt”.

If you have used E-ons services we strongly recommend you read the full statement. We would add that it’s usually sensible practice when these situations occur to change your passwords if you use the same ones for other sites.

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Paul Roberts

Paul is the owner and editor of CGPress, an independent news website built by and for CG artists. With more than 25 years in the business, we are one of the longest-running CG news organizations in the world. Our news reporting has gathered a reputation for credibility, independent coverage and focus on quality journalism.

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Igor Posavec
7 years ago

Now this is ugly. Losing the main blood artery in sales (Online Shop) is the worst nightmare of any company owner. They lose effectivly 80%+ income.
Dead or malfunctioning licensing-servers anger the customers, and it lasts for months.

Google has already erased their name from the search index. You find only references if typing vue esprit or e-on.

E-ON has effectivly seized to exist in classical internet terms.

I wish them fast recovery!

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